Which personal information do we collect?
We collect your personal information when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback, subscribe to the newsletter, and contact us. Website usage information is collected using cookies.
The following information is collected upon placing an order with Syncit Group Extensions: first and last name, street address, city, country, zip code, state/province in some cases, email address, billing details, company information such as company name, company address, company registration number, and VAT number. We require this information to enter into a binding contract (which is a purchase of our products), to issue invoices, credit memos, and other legal documents. This information is stored for legal reasons.
How will we use the collected personal information?
We collect information about you in order to process your order, manage your account, and, if you agree, inform you via email about the status of your order, the status of your payment, send you information about invoices, delivery instructions, and information about other products and services we think may be of interest to you.
We use your information collected from the website to personalize your repeat visits to our website.
Syncit Group Extensions will not share your information for marketing purposes with companies outside the group.
In processing your order, we may use information from fraud protection agencies, banks, and PayPal.
How long do we store the information?
We store your personal information (such as name and email address) for as long as you use our extensions or services. This enables you to download free updates and contact us for support.
In case you would like your personal information to be removed, updated, or modified, please contact us.
We would like to send you information about our products and services, which may be of interest to you. If you have consented to receive marketing materials, you may opt out at a later date.
You reserve the right to stop us at any time from contacting you for marketing purposes or using your information for marketing purposes.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at supp[email protected]. We provide this information free of charge.
We want to make sure that your personal information is accurate and up-to-date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer’s browser to collect standard internet log information and visitor behavior information. This information is used to track visitors' use of the website and to compile statistical reports on website activity.
Cookies are also used to handle the same visitor session while you browse between pages of the website.
For further information visit https://www.aboutcookies.org.
You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, in some cases, some of our website features may not function as a result.
How to contact us
- by email ([email protected])
- or write us at 115b Mihaila Pupina Boulevard, 11070 Novi Beograd